tuff shed Complaint

tuff shed Complaint


Tuff Shed experience a disaster from get-go - Tuff Shed Storage Buildings

I wanted to order a tuff shed from Home Depot for my back yard. After leaving three messages on my local reps voicemail, I called Home Depot who was able to help me order the shed, and told me it would be installed on a day I needed it installed. I never did recieve a receipt. The person from Home Depot typed in my email address incorrectly and they have no way to correct it. Then I was called the next week by someone from Tuff Shed to tell me it would be installed a month later! I told her I needed it the day I was promised as I had people moving in with me and she challenged me about it.And demanded I give her the name of the person who gave me the date. Once I asked to talk to a manager, she seemed to find a way to install it the day I had been originally told. They are installing it now and brought a six foot door for a seven foot building...this whole thing has been a nightmare. I wish I would have read these other reviews before ever ordering. I am spending over $4,000 and it's been difficult to even get someone to take my order, yet alone, install it correctly. I always thougth Home Depot was a good organization but now am questioning everything about it if they subcontract with such a shady company as Tuff Shed.

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