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tuff shed Complaint - Home Depot bad install
tuff shed Complaint

tuff shed Complaint

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Home Depot bad install


I have owned my tuff shed for a year this is the problems I have encountered. The doors leaked badly and filled the shed up with water every time it rained. When I called customer no service to come out and size up the problem it took 7 phone calls before they would finally come out. Six different appointments of which they were a no show and never called me about the no shows. I had to call them back to reschedule them each time for another appointment no show. A lot of wasting my time and the aggravation of the recall of which I had to explain my problem every time I called. Long story short it is finally fixed except the part where the tech who came out to my house showed me that the installers that built my shed placed roofing nails on the outside of my new shingles which is incorrect install and that it will leak on down the road with time. But it is to big of a job to repair there mistake. There warranty is no good if it is not honored just words on paper.


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