tuff shed Support Tickets All Reviews

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tuff shed Reviews

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  • Tuff Shed

    I was told you would call me to verify the time and I would have the opportunity to reschedule if I needed to. This...did not occur...and the site was not ready for the shed. You want to charge my 15% you can keep your shed and lose my business. I told your company upfront that I was not sure of the installation date. They lady said it would not be an issue. Well...she was wrong and I am very unhappy. I will find someone who wants my 6k for a shed. terrible customer service and you lie. More...
    (Home Improvement)
  • No help in sales

    You would think sales is where a company would succeed and then let you down later in customer service. Tuff shed has been a disappointment from the get go. I originally visited Home Depot, Plano, tx. and tried to order my shed there due to 2 sales incentives. The Home Depot staff, with the tuff shed rep, Aaron Avilia, standing there referred me to the tuff shed website to get the shed I wanted (garden hutch) & to call the warehouse to get the sale pricing. I walked out with a Home Depot/ tuff shed brochure & a business card from the tuff shed area sales manager. I went online,... More...
    (Home Improvement)
  • Trusses

    After waiting over a month, the installers showed up 1 1/2 hrs late. Then they unloaded the shed, and started assembly, when they got to the roof trusses, they discovered they had the WRONG TRUSSES?? Don't you have any quality control when shipping orders?? When will they get the right trusses and reurn to complete this job. UNACCEPTABLE More...
    (Delivery Services)


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